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Vip access app bendigo bank12/23/2023 ![]() ![]() You will need this current security token when you update to the new security technology. You may currently use a physical security token or the Symantec VIP Access app that generates a unique six-digit code. We’re enhancing e-banking security by replacing traditional security tokens with modern multi-factor authentication technology. Something you are (such as fingerprint or other biometrics like facial recognition).Something you have (such as a one-time code or trusted device).Something you know (such as a password or PIN).Multi-factor authentication requires a combination of at least two factors: Asking for additional details to confirm your identity provides greater security compared to a password alone, making it harder for criminals to access your accounts or information. If the credential is a hard token, it likely needs to be replaced.Multi-factor authentication (MFA) is a security measure that requires two or more proofs of identity to verify a user. This will generate a new credential ID - contact your organization helpdesk to assign the new credential ID to your account. If the tests continue to fail, uninstall\reinstall the app. You may need to repeat this step 2-3 times. If it fails, wait for a new security code to generate and try again.If the credential is working properly a success message will appear. ![]() Enter the security code from your device.Enter the Credential ID in the provided field.Click on Test to the right of the phone image.Verify the time zone and system time on the device are correct.Test the security code using the steps below.įor VIP Access for Mobile and VIP hard tokens, follow these steps:.Click on the icon in the top-left of the application window and select Settings.Therefore, if your device clock was set incorrectly to a future time and you attempted to use a security code, you will need to set the clock back to the correct time, then let the clock pass beyond the time the security code was used. Meaning, if a security code with timestamp 08:00 is used, any security code prior to that time will fail. Set the time zone and system time on your device to the correct values. ![]() Never use the same security code more than once. Important: VIP Security codes are one-time use only. ![]() PUSH is recommended whenever using a mobile token.Ī time re-sync between your app and the VIP services can be done directly from the VIP Access Desktop app using the steps below.
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